FiscalNote is looking for a strategic and results-oriented Chief Business Officer to catapult our business into its next stage of growth. Reporting to the CEO, the CBO is an experienced and effective growth leader demonstrating excellent people skills, business acumen, and exemplary work ethic with a track record of engaging, inspiring, and leading people and organizations. The CBO will work to motivate and lead the direction of customer facing business organizations within the company and across FiscalNote leadership teams in our quest to connect people with their government and build products that have massive policy implications from government relations to global diplomacy.

Key Responsibilities       

Oversight of day-to-day business operations
     Lead, oversee, and inspire FiscalNote’s customer-facing business operations including marketing, sales, account management/customer success, professional services, and customer support teams
     Build and scale a rapidly growing (high double digit/triple digit growth), multi-million dollar global sales and professional services organization
     Create and inspire a vision for business operations and broader team as senior leader in organization
     Build reliable processes and systems across entire customer lifecycle from demand generation to customer support and services
     Build credibility, respect, and partnership with key R&D operations leaders (engineering, product, research) and G&A leaders (finance, HR, etc.) to drive customer alignment and deliver growth and success
     Assist and support in integration of multiple acquisitions and corporate development initiatives
 
Drive aggressive organizational and revenue growth
      Own the entire lifecycle of revenue and be responsible for top line growth of the organization
      Develop and evangelize scalable, predictable, revenue targets and strategies
      Leverage battle tested methodologies to optimize sales funnel, retention strategies, evolve sales and account management practices
      Articulate core value proposition and develop sales message that addresses customers’ goals and market demand
      Personally develop strategic client relationships, coach sales and account teams through prospect strategy, upsells and renewals, negotiate contracts, and participate in closing key opportunities as needed
      Be the voice of the customer and provide market feedback to internal teams
      Represent the company at high-level industry-leading engagements and conferences and provide thought leadership to key customers
      Create and develop global alliances and channels that drive additional growth
      Drive core customer segment (enterprise, mid-market, SMB) and industry strategy for organization and build processes to deliver against segment requirements
      Support high-growth experiments in Europe, Asia-Pacific, and Latin America
 
Build stellar bench-strength
      Lead and develop best in class sales, marketing, professional services, and client service organization
      Engage and inspire leaders to contribute to customer acquisition and success
      Develop and mentor key emerging leaders to build a pipeline of long-term leadership across core functions
      Draw from track record of managing full life cycle sales teams who have consistently achieved / exceeded targets in a fast changing technology business
      Recruit top talent, experience defining success measures for each role, and track record of engaging and developing talent at various levels
      Provide cultural leadership as a senior executive and set customer-driven tone and culture for entire the organization
 
Exemplify sound execution and reliability in business operations
      Implement processes and tools to ensure an accurate view of sales funnel, tracking, and retention across high growth organization
      Assist in commercialization of FiscalNote "moonshot" R&D initiatives and experiments
      Be attuned to immediate deals and weekly targets as to mid- and long-range metrics and planning (lead gen, sales pipeline, client retention, budget, staffing, sales training, etc.)
      In partnership with other leaders, work functionally to build a scalable and sustainable business in order that we can deliver on our mission -- and have fun while we’re doing it!
 
About You
Growth is in your blood. You’re strategic and scrappy, a leader, a coach, and a growth-hacker with a passion for scaling teams and businesses. You are passionate about being the disruptor in the space and are comfortable in highly uncertain environments. You are a natural leader who demonstrates highly effective judgment, decision-making, communication, and you model FiscalNote’s Values.
 
Experience
      15+ years experience minimum in leading and delivering organizational and revenue growth in a hyper-growth SaaS and/or B2B company or business unit (required)
      Enterprise sales and go-to-market leadership experience at the VP or higher level with global and regional strategy, sales, partnerships, and operations functions
      You have hired, engaged, developed, and led global sales and marketing teams in a highly competitive, dynamic environment
      You are capable of building a reliable machine (metrics, dashboards, meeting cadence, etc.) across business operations to support further growth and investment and anticipate key challenges for your organization
      You have led business development teams of more than 50+ people (and broader operating teams of 100+), your teams have met or exceeded ambitious targets, you’ve worked at large and small organizations, at different stages, domestic and international
      Experience in a growth-stage company that has conducted an IPO or operated within a public company structure (preferred)
      Relevant experience in process, people, technology integrations of middle-market mergers and acquisitions of 15-300 people (preferred)
      Relevant experience in cloud based software or data/information services industries (preferred)
Culture:
      You like to win; you have demonstrated success in a high growth, fast-changing start-up environment and are well-versed at scaling teams and sales operations in multiple geographic locations and lines of business
      You are a natural giver; your management style is to lead through engagement, coaching, creative collaboration, and informality/accessibility to foster buy-in and excitement. You are a trusted manager, active listener and encourage all members of your organization to speak up
      You are supremely customer-oriented and communicate customer needs and priorities to the rest of the organization
      You are naturally curious and love to dig into the data to find the truth of any situation or challenge
      You are prepared to roll up your sleeves and do whatever it takes and bust through whatever obstacles exist to deliver for the business
      You lead by example and have strong executive presence, from building and maintaining strong relationships with C-level clients to your work ethic and approach to team building and developing repeatable and predictable processes
      You’re highly analytical and well versed at developing and problem solving across complex sales strategies, benchmarks for analyzing performance, pricing models, funnel optimization and revenue projections
      You’re an org builder, natural mentor, and talent developer. You demand world-class performance from your teams and are passionate about the success of your organization. You know how to engage your direct reports and rising leaders; you’re hands-on when necessary and passionate about coaching and inspiring others to be the best versions of themselves
      You adopt a growth mindset for your organization and deliver direct and honest feedback and coaching when necessary to help every employee within your organization feel like they have the potential to grow and succeed
      You have a strong track record of working closely and collaboratively with other executive leaders within the organization
      You are a mission-driven leader who can motivate teams through challenges and growing pains while driving individual accountability to deliver results and high work ethic. You drive focus, accountability, and alignment with compassion and empathy
      You value speed in execution and are decisive and adaptable; you are able to quickly pivot when necessary as you monitor what’s working and what’s not working
      You thrive in flat organizations and are open to new (potentially even contrarian) ideas from all parts of the company; you are excited by bold and innovative ideas that have game-changing potential
      You overcommunicate and are capable of translating vision and strategy to front-line employees and managers
      You are a naturally positive and energetic leader that builds trust and credibility with all parts of the organization and drives positive morale


About Us
FiscalNote is the leading Government Relations Management and Issues Management platform. Our mission is to build massively consequential and innovative technologies that will transform how the world interacts with their governments. For organizations facing government impact, FiscalNote is the platform for professionals to plan and execute their organization’s government risk strategy. Organizations rely on FiscalNote because of its accurate and relevant information, cutting-edge analytics, and ease of use.
 
In an increasingly politically charged world, the FiscalNote platform and products today power over 1,500 organizations around the world in their relationship with governments from government relations to global diplomacy. We are a World Economic Forum (WEF) Technology Pioneer, one of the most innovative companies in the world according to CNN, and one of Entrepreneur’s Top 25 Best Mid-Size Companies to Work for. Our fierce curiosity and insatiable urge for the next challenge pours into our company culture. FiscalNote earned the Top Workplace™ award for our ever growing and diverse company culture bolstered by our company values which are at the core of every decision we make.
 
FiscalNote has ambitions to build an inspiring and admired global technology company that is driven by amazingly innovative products, success for our customers, and a high caliber and passionate team that wants to win. We are always looking for individuals who are excited and drive by opening data to help impact the world around them.
 
Company Benefits
FiscalNote offers competitive salaries, equity packages, and retirement accounts to ensure we’re all FN owners. We work hard, so we want you to play hard; our open vacation policy and vacation expense contribution help us ensure you’re getting the R&R you need. We offer a comprehensive health, vision, and dental insurance options including a Flexible spending account. We have a slew of other benefits which you can check out at careers.fiscalnote.com.
 
FiscalNote is an Equal Opportunity Employer
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